Gift Certificate
Terms & Conditions
1. VALIDITY PERIOD
This card is valid for 12 months from last transaction and any unused balance on the card will be lost after this date.
2. REDEMPTION
This certificate may be redeemed for any product or service offered by Crystal Moon Emporium Ltd at the prevailing price at the time of redemption.
3. NON-REFUNDABLE
This Gift Certificate cannot be returned or exchanged for cash.
Once purchased, this certificate is non-refundable and has no cash value.
All sales of gift certificates are final and cannot be exchanged for other merchandise.
4. NON-TRANSFERABLE
This certificate is non-transferable and may only be used by the original recipient.
5. LOST OR STOLEN CERTIFICATES
Crystal Moon Emporium Ltd is not responsible for lost, stolen, or damaged cards or any unauthorised use.
6. REMAINING BALANCE
If the purchase value exceeds the amount of the gift certificate, the remaining balance must be paid by another form of payment.
No cashback will be given if the purchase amount is less than the value of the Gift Certificate.
7. EXCLUSIONS
This Gift Certificate can only be redeemed against products and services provided by Crystal Moon Emporium Ltd.
8. CANCELLATION
Crystal Moon Emporium Ltd reserves the right to cancel any Gift Certificate obtained fraudulently.
We reserve the right to cancel this certificate for any misuse or violation of terms.
Certificates may be voided by Crystal Moon Emporium Ltd if any alterations or unauthorized endorsements are detected.
9. MODIFICATION OF TERMS
We reserve the right to alter these terms and conditions with information available on Crystal Moon Emporium’s website.
10. JURISDICTION
Any disputes arising will be subject to the jurisdiction of the courts of England and Wales.
11. CUSTOMER SUPPORT
For any queries related to this Gift Certificate, please contact Crystal Moon Emporium Ltd at mail@crystalmoonemporium.com or call us on 0191 5657758.
12. EXPIRATION DATE
This Gift Certificate will expire 12 months after date of purchase.
13. NOT REDEEMABLE FOR CASH
This Gift Certificate has no cash value and cannot be exchanged for cash or credit, in part or in whole.
Cash will not be given as change for any purchases made with this Gift Certificate.
No cash refunds will be provided for unused portions of this Gift Certificate.
This Gift Certificate is non-refundable and cannot be exchanged for cash or any other form of credit.
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